Troubleshooting.

Danny went down with me for an appointment yesterday at Bukit Pangjang Plaza. I'm really grateful that he did because he managed to point out a lot of things which I need to improve on for my closings. Basically I gave my client too much info and too much choices so much so that he was confused with everything that I was presenting. I should keep the solution presentation as simple as possible. Most importantly, I need to ask questions to guide him towards making a decision and not simply leave the decision up to him. I guess I wasn't aggressive enough in asking him to do the right thing.

Now I know what I need to do. Now I know that I need to hone on my killer instinct and go in for the kill. I think I made the same mistake for Marcus, going into too much detail and not trying to guide him to make the decision. I need to learn to decide for them and help them come to see why that decision is the best for them. I need to be more assertive. This is for their own good. I need to get them protected as soon as possible. Being passive is not gonna help them if anything happens to them. DO YOUR JOB RIGHT!